Last Updated: October 13, 2026
Policy version 2026.10
Updated October 2026. New rights and features (export, deletion, privacy choices) take effect now. Clarifications to how we describe existing practices take effect on the date we email account holders about this update.
In this policy:
AI Home Academy, LLC ("AI Home Academy," "we," "us," or "our") is an educational technology company that provides AI-powered personalized learning services for K–12 students and their parents or guardians. Our platform is accessible at aihomeacademy.com.
This Privacy Policy describes how we collect, use, disclose, and protect information about you when you use our website, platform, and related services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.
We collect information about the parent account and each learner. For the parent: name, email address, password (stored only as a secure hash), and billing details handled by Stripe. For each learner: name, date of birth, grade, gender if you choose to share it, subjects, goals, interests, teaching preferences, and any notes you add. You can also tell us about a learner's learning or accessibility needs, such as ADHD or dyslexia. We use these only to adapt lessons and never mention them to the learner.
As your learner uses AI Home Academy we keep their lessons, answers, scores, mistakes, progress, notes, books, chats with the AI teacher, and short "memories" the AI teacher saves to personalize future lessons. If they use those features, we also keep photos of written work they upload and voice recordings used for pronunciation practice.
We also collect technical information such as IP address, browser and device type, pages visited, and how you found us (for example a campaign link).
We use the information we collect for the following purposes:
To teach, grade and talk with your learner, we send the information an AI feature needs to the company that runs the AI model. Depending on the feature, this can include your learner's first name, age, grade, interests, learning preferences and notes, their chats and AI memories, their answers, photos of their written work, voice recordings, and text to be read aloud. We never send your learner's last name or date of birth to an AI provider.
We mainly use OpenAI. Some features may use DeepInfra. OpenAI says it does not use data sent through its API to train its models by default, and it may keep that data for up to 30 days to monitor for abuse. DeepInfra says it does not store or train on the data it processes unless the customer agrees, apart from limited operational, legal and safety records. We do not sell your data.
AI-generated content may occasionally contain errors, inaccuracies, or outdated information. We do not guarantee the accuracy, completeness, or fitness for any particular educational purpose of AI-generated content. Parents and guardians are encouraged to review content with their children.
We use Stripe, Inc. to process all payments, including subscription fees, upgrades, and refunds. When you enter payment information on our platform, that information is transmitted directly and securely to Stripe: we never see or store your full credit card number, CVV, or full bank account details.
We receive from Stripe a tokenized reference to your payment method, your billing name and address, and transaction status. This information is used solely to manage your subscription and issue receipts.
Stripe is PCI DSS Level 1 certified, the highest level of payment security certification. Stripe's Privacy Policy is available at stripe.com/privacy. By making a payment, you agree to Stripe's terms of service and privacy policy.
Our public website, aihomeacademy.com, uses Google Analytics and the Meta Pixel to understand visits and measure our advertising. These run on the marketing site only. You can turn them off for your browser with the "Your privacy choices" link at the bottom of every page, and we treat a Global Privacy Control signal from your browser the same way.
Separately, when a parent signs up, starts a trial or pays, our servers tell Meta that it happened, with the parent's email in scrambled (hashed) form, so we can measure our advertising. We never send Meta anything about your children or their learning.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share information only as described below:
We use service providers to run AI Home Academy: Amazon Web Services (hosting, file storage and email), Stripe (payments), OpenAI and DeepInfra (AI features), and Pexels (stock images). Our own support platform receives your support requests and a basic customer record so we can help you.
Only a parent or legal guardian can create an account or add a learner. When you sign up or add a learner, you confirm that you are the child's parent or guardian and agree to how we handle their information. We keep a record of that confirmation: the date and time, the policy version you agreed to, the exact wording you saw, and the IP address and browser used. This is a confirmation you give us. It is not a separate identity check.
We take the security of your information seriously. We implement industry-standard technical and organizational measures including:
Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. In the event of a data breach that affects your rights or freedoms, we will notify you as required by applicable law.
We keep your family's information while your account exists, so your learners can pick up where they left off. Cancelling your subscription does not delete anything.
AI teacher memories are deleted automatically when they have not been used for a year, unless you or the AI teacher pinned them. You can delete memories at any time.
When you delete your account, we wait 14 days in case you change your mind. Then we permanently delete your account, your learners' profiles and work, chats, AI memories, and uploaded photos and files. Backup copies of our database are deleted automatically within 7 days after that.
A few records are kept after deletion. Stripe keeps invoices and payment history, which we must keep for tax and accounting and to respond to payment disputes. We remove your name, email, address and saved payment methods from your Stripe customer record. We also keep a record that a privacy request was made and answered, which includes the email address it came from, and an internal log that refers to the deleted account only by a scrambled code. We keep a record that you gave parental consent for 3 years after your account is deleted, so we can show consent was given. That record holds the date, the policy version and wording you agreed to, and a scrambled code made from your email address. It holds no information about your child.
Depending on your location, you may have the following rights regarding your personal information:
You can download all of your family's data at any time from Account Settings, as a file you can keep (JSON) or as a page you can read in a browser. This works even if your subscription has ended, and during the 14 days after you ask us to delete your account.
You can delete your account yourself from Account Settings. You can also ask us to access, correct, export or delete your data, or withdraw consent for a learner, from Account Settings or with our privacy request form at aihomeacademy.com/privacy-request. We reply within 30 days. Before we act on a request that did not come from inside your account, we may ask you to confirm it from the account's email address.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
To submit a California privacy rights request, contact us at privacy@aihomeacademy.com or by mail at the address in Section 16. We will verify your identity before processing your request. Authorized agents may submit requests on your behalf with written proof of authorization.
Residents of certain other U.S. states may have privacy rights under applicable state law, including but not limited to:
Depending on your state of residence and the applicability of these laws to our business, you may have rights including the right to access, correct, delete, or obtain a copy of your personal data, the right to opt out of the sale of personal data (we do not sell personal data), and the right to opt out of targeted advertising. We don't use your children's data or learning-app activity for advertising. Our marketing website measures ads as described in Section 13, and you can turn that off with "Your privacy choices". To exercise any applicable state privacy rights, contact us at privacy@aihomeacademy.com. We will respond within the timeframe required by your applicable state law.
The learning app uses cookies and browser storage to keep you signed in, remember your settings, and record how you found us (for example a referral or campaign link). Our marketing website also uses Google Analytics and Meta Pixel cookies, as described above. To turn those off for your browser, use "Your privacy choices" at the bottom of any page on aihomeacademy.com. If your browser sends a Global Privacy Control signal, we turn them off automatically.
To stop us telling Meta when you sign up, start a trial or pay, turn on "Don't share my sign-up and purchase events with Meta" in Account Settings in the app. We also skip these events when your browser sends a Global Privacy Control signal.
Our platform may contain links to third-party websites or services not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of those third parties. We encourage you to review the privacy policy of every site you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
Your continued use of our Services after the effective date of a revised policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you must stop using our Services and may request deletion of your account and data.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
AI Home Academy, LLC
Privacy Inquiries: privacy@aihomeacademy.com
General Support: support@aihomeacademy.com
Website: aihomeacademy.com
We aim to respond to all privacy-related inquiries within 30 days.